- Client: Grace & Hebert Architects, APAC has been in continuous architectural practice for over 44 years. Since its establishment, Grace & Hebert sought to achieve quality design by adapting to rapid changes in technology, architectural styles, and market fluctuations. The firm completed more than 1,000 projects of all scopes and sizes with a value of over a billion dollars.
- Situation: As one of the most successful architecture firms in town, Grace & Hebert Architects churn out huge amounts of data as Revit and AutoCAD drawings. They run Deltek, project control and management software, and a variety of printing applications. With the workload spread over 10 servers, they need more than a general computer guy to run the servers efficiently.
- Solution: General Informatics, with its TotalCARE services, provides a full, outsourced IT department to Grace & Hebert at less than half the cost of an employee. The servers are proactively managed and backed up. System administration is quick, and desktops are quickly set-up and deployed when needed. Employees have access to a state-of-the-art help desk, and management has full insight into the level of service provided.
- Benefit: Today, Grace & Hebert spends half of what was spent on running IT itself. The servers have never been down. Most computer issues are arrested before they can affect productivity. With the best technology advice available to them, they are continuing to grow even faster.
